Engage at Every Stage: An Investigation of Video Activation

Customer Communications Management in the New Digital Era - by Darla Moore School of Business

The world today is increasingly digital. At work, home, and play, people are constantly connected through the internet via a variety of devices and networks. This digital connectivity raises new opportunities--and challenges--for organizations striving to manage their customer communications to create customer and brand value.  Read More »

    In partnership with:

  • Viral Gains